FAQ

A- You are more than welcome to visit the item you are reviewing on the website and place your review there. Your review will be collected for future publishing and we appreciate your time.
A- Unfortunately, not all companies offer side images. We apologize for the inconvenience.
Feel free to visit our website to choose from the gift certificates we offer.
We are committed to providing you with the best customer service, the highest quality in jewelry, and our 100% price match guarantee with an ADDITIONAL 5% OFF! We want you to feel comfortable that you are receiving the best possible price when you shop with us. If you find a lower price ANYWHERE else for any product that we sell, we'll match it and take an additional 5% off the lower price. Feel free to contact us with the information and we'll be happy to review it in a timely manner. To qualify: **Price must be an authorized selling price by the manufacturer. **Your order did not receive a prior price match and/or coupon code. Orders will qualify for only 1 price match code or 1 coupon code. **The retailer and or website must be an authorized seller of the manufacturer. **The product must be identical to the item you want to purchase from us. **The item must be new and not discontinued. **The item must be in stock. **Price must be in US dollars. **Price Match codes CANNOT be combined with coupon codes **Deal a day sales do not qualify. Other guidelines **Additional charges such as sales tax and shipping costs will be calculated to compare prices. **No accidental selling price errors or liquidation sale prices will qualify. **Some price match requests will require verification and will usually take 1-3 business days. **Special Order, Engraved and Final Sale items may not qualify. We reserves the right to cancel and or change this policy at any time.
30 Day Money Back Guarantee! Should you wish to return unused merchandise for any reason you may do so within 30 calendar days of receiving your order for an exchange, store credit or refund. We will not accept any merchandise after 30 days of receiving your item/s. All refunds will be made in the same form used for the original purchase. Please note, if you are returning an order that received a free gift, you must return the free gift or the full retail value of the gift will be deducted from your refund. This includes free gift boxes, bags etc. We stand by our merchandise! All claims regarding damages or orders filled incorrectly (missing items, wrong color/size) must be made within 7 days of receiving your order, we will not be responsible for claims made after this period. ***All replacements and shipping associated with damage claims must be made with original shipping address on order. Our guarantee doesn’t cover ordinary wear and tear or damage caused by improper use. Shipping fees involved in sending the original item and in making a return will not be refunded or reimbursed unless the return is required as the result of our own error. If your order received free shipping but the order amount falls below the free shipping minimum after the return, the full shipping charge for sending the original item will be deducted from the refund. If you are returning a complete order that received free shipping you will receive a refund of the merchandise total, less our actual shipping costs. This website does not cover costs associated with international returns and exchanges. If your return is for an exchange or store credit, the original shipping charges will not be deducted. Engraved items are final sale and cannot be returned under any circumstances. Items stating final sale are non returnable under any circumstances.
A- We ship USPS (United States Postal Service).
A- We try our best to ship orders out the same or next business day so long as all items are in stock. Should there be any delays, we will contact you as soon as possible.
A-You will receive a shipping confirmation when your order ships which will include tracking information.
A- Your order must be over $50 for free standard shipping and over $100 for free priority shipping.
Items sold and shipped to destinations in the state of New York are subject to sales tax. Laws require that we collect sales tax on the full amount of the order at the time the order is shipped. 8.875% sales tax for NY residents
A- We currently do not offer international shipping.